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You may continue to register for and take exams with Pearson VUE as normal, with no changes. You may schedule an exam with Prometric through July 31, 2009, for delivery at Prometric testing centers until August 30, 2009. Beginning August 1, 2009, exams may only be scheduled through Pearson VUE and as of August 31, 2009, all exams will be delivered only through Pearson VUE® Authorized Test Centers.
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Shifting to a single vendor for exam delivery worldwide will allow Citrix to increase its certification program scalability and coverage, as well as increase operational efficiencies. More importantly, however, this decision is about enhancing the value of Citrix certifications. Under this model, Pearson VUE and Citrix can work more closely together to focus on key areas such as exam security and marketing programs that protect and raise awareness of the value and integrity of Citrix certifications.
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You may use your Prometric exam voucher with Prometric until July 31, 2009, but note that the exam must be taken in a Prometric test center by August 30, 2009. Beginning August 1, 2009, unused Prometric vouchers will be valid in the Pearson VUE system.
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If you have scheduled a Citrix exam with Prometric on or before August 30, 2009, then no action is required. If your exam is scheduled to take place on or after August 31, 2009, you will need to cancel it with Prometric (a refund will be issued) and reschedule it with Pearson VUE.
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You will not need to create a new Test ID or Citrix ID. When you register for an exam with Pearson VUE, simply provide Pearson VUE with your Citrix ID number or Test ID number (found on your exam score report). Creating a new ID number will create a duplicate Certification Manager profile for you and may delay credit for your exam or certification.
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Pearson VUE (
www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world's most comprehensive and secure network of test centers in 165 countries. Pearson VUE is a business of Pearson (NYSE: PSO; LSE: PSON), the international media company, whose businesses include the Financial Times Group, Pearson Education and the Penguin Group.
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Pearson VUE has been an exam delivery provider for Citrix certification exams since May of 2007. As a result, most exams offered by Citrix are already available at Pearson VUE test centers. The only exceptions to this are the Japanese, French and German versions of exam 1Y0-614 Citrix Access Suite 4.0: Design, which will be available at Pearson VUE before the transition period ends on August 31.
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Pearson VUE currently has more than 5,000 Pearson VUE Test Centers in 165 countries worldwide. You can find a Pearson VUE
® Authorized Test Center near you by going to
www.pearsonvue.com/citrix/locate and using the Test Center Locator.
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Pearson VUE offers three different methods of registration. You can use the Pearson VUE website, call a Pearson VUE agent, or contact the test center directly.
- To register for an exam online, please Sign In to your account using your Pearson VUE username and password. Please note that you will need to create a Web account prior to using the website for the first time. If you do not have a username and password, and would like to get one, please create a Web account now.
- Another way to register for an exam is to contact a Pearson VUE agent directly. A registration fee applies for this option.
- The final option is to call or visit a test center directly. A registration fee applies for this option. To locate the address and telephone number of a Pearson VUE test center, visit the Test Center Locator.
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All records and testing history are the property of Citrix, and this information will remain with Citrix. Likewise, all new records created through Pearson VUE will be forwarded to Citrix for processing and storage. You may continue to use the Citrix Certification Manager system (
www.citrixcertmanager.com) to track your exam and certification history.
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No, your certification history and progress will remain the same.
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Yes, simply access the Pearson VUE online registration system at
www.pearsonvue.com/citrix and schedule your next exam. As all previous and future results are the property of Citrix, this will not affect your certification.
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Exam completions generally take four (4) business days to appear in your candidate history in the Citrix Certification Manager system (
www.citrixcertmanager.com). This lead time should not be affected by the transition. If the information does not appear after that time, please send an email to
training@citrix.com and attach a copy of your score report or transcript with your name, Exam ID, exam number, and the completion date. In the subject field of your email, please specify “Missing exam completion.”
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No. Pearson VUE only has access to data related to the exams it delivers.
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Yes, Pearson VUE and Citrix allow accommodations to candidates who are identified as having special needs. If you need additional time to complete your exam or another accommodation, we ask that you please speak with a
Pearson VUE agent about this at the time of registration. At that point, they will determine how best to accommodate you in accordance with Citrix standard practices and other standard practices such as those made for candidates protected under the Americans with Disabilities Act (ADA) of 1990.
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Because Citrix sets the testing requirements for its exams, the requirements at Pearson VUE are the same.
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A confirmation letter is automatically sent via email after you register for an exam, and you may print this email as your receipt. If you do not receive the automated email, please contact Pearson VUE at
www.pearsonvue.com/Citrix/contact.
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Prometric can provide you with a copy of your score report for any Citrix exam taken at Prometric. Please contact Prometric directly to request this.
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